[Xitami] HELP - strange error making website inoperable

rolinger rolinger1 at hotmail.com
Thu May 21 01:25:27 CEST 2009


I literally just found the source of the error.  And I find it highly 
coincidental that the error occurred at the same of the windows updates.

The error is related to the Perl www::yahoo::keywordextractor module:

      use WWW::Yahoo::KeywordExtractor ;
      my $ykey = WWW::Yahoo::KeywordExtractor->new();
      my $keywords = $ykey->extract(@keywords) ;

It specicially is dying at the 3rd line, I comment out that line and 
everything works again - granted, without the keywords.  So either the 
module broke as a result of the windows updates or the yahoo keyword 
application over the net suddenly died and broke around the same time.

Trying to learn more about it now.  But the damn message is so cryptic, 
combined that its only happening in certain areas of my webpages, took me 
hours to find.

=========
"Socialism is the philosophy of failure, the creed of ignorance,
and the gospel of envy, its inherent virtue is the equal sharing of misery."
     - Sir Winston Churchill -
=========
----- Original Message ----- 
From: "Pieter Hintjens" <ph at imatix.com>
To: "Xitami Users General Discussion" <xitami at lists.xitami.org>
Sent: Wednesday, May 20, 2009 3:43 PM
Subject: Re: [Xitami] HELP - strange error making website inoperable


So first off, the error message is not from anything in Windows, it is
in as Stuart suggests, in the CGI code somewhere.  Search, and you'll
find it.

Second, it may well be due to something changing after Windows Update,
but it is impossible to know what from here.  You need to find the
program issuing the error message, and read the code and understand
what is happening.

-Pieter


On Wed, May 20, 2009 at 8:14 PM, rolinger <rolinger1 at hotmail.com> wrote:
> Still more info.
>
> As I investigate this more it occurs to me to me that I did a MS Update 
> for
> the server Windows 2003 server last night - it applied 13 patches. One of
> which was a DNS patch that now reserves about 2500 UDP ports to handle a
> security issue recently found with both its DNS server and client
> applications. This range of UDP ports goes from about 49160 to 65523 -
> consuming about a total 2500 UDP ports.
>
> I don't know if this is necessarily affecting the Xitami/MySQL 
> interaction,
> but it did remind of the automatic updates applied to the W2k3 server last
> night. I was so busy, and tired, with many migration issues last night 
> that
> I completely forgot the updates were applied.
>
> Still...anyone have any insight where I can look? Currently I am trying to
> find out how to uninstall those updates....the errors I am getting have to
> be related to the updates. I think.
>
> -R
>
> ----- Original Message -----
> From: "rolinger" <rolinger1 at hotmail.com>
> To: "Xitami Users General Discussion" <xitami at lists.xitami.org>
> Sent: Wednesday, May 20, 2009 10:35 AM
> Subject: Re: [Xitami] HELP - strange error making website inoperable
>
>
>> Well, I don't know whats going on now.
>>
>> I am running a secnd TEST Xitami server, on a different IP but on the 
>> same
>> physical server, and it to is experiencing the same issue. However after
>> the defrag only the production Xitami service had stopped, the test 
>> Xitami
>> service was still running. But its the same useless answer:
>>
>> SOFTWARE ERROR: Error getting data!
>>
>> Has anyone seen this before or have any insight into what the heck is
>> going on?
>>
>> ----- Original Message -----
>> From: "rolinger" <rolinger1 at hotmail.com>
>> To: "Xitami Users General Discussion" <xitami at lists.xitami.org>
>> Sent: Wednesday, May 20, 2009 10:18 AM
>> Subject: [Xitami] HELP - strange error making website inoperable
>>
>>
>>> Xitami ver 2.4d9
>>>
>>> I did a defrag on my server last night, went to bed and when I woke up
>>> the Xitami service had stopped. I restarted the service and it seems to
>>> have come up fine. And I can get to the main pages of my website. Every
>>> page, even the landing page, requires MySQL db lookups to generate the
>>> page being viewed. However when I go deeper into the site to start
>>> looking at specific article listings and the articles themselves I get a
>>> weird:
>>>
>>> SOFTWARE ERROR: Error getting data!
>>>
>>> Thats it...nothing else. I can login manually to the server and retrieve
>>> the data sets from MySQL via a command prompt, I have run full MySQL
>>> error checking and optimization and everything in MySQL seems to check
>>> out. Perl seems to run fine...all scripts run fine from command 
>>> prompt.so
>>> the only thing left is a problem with Xitami. And now that I think about
>>> it, even before I did the defrag I was getting the same (or similar)
>>> error when the webserver was trying to call up article listings - it
>>> would run and run and then eventually I would get that error as if it
>>> were timing out. However the error happening this morning is happening
>>> immediately, click the link and no delay - just the error.
>>>
>>> Google turns up virtually nothing on Perl/MySQL/Xitami and "Error 
>>> getting
>>> data".
>>>
>>> I have a hunch this is a Xitami CGI error, but can't be for certain.
>>>
>>> -Russel
>>>
>>>
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>>> Xitami Users Mailing List -- For Xitami support
>>> To unsubscribe: http://lists.xitami.org/mailman/listinfo/xitami
>>>
>>
>>
>>
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>
>
>
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